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FAQ

It is 100% original brand new, quality ensured.  Normally, warranty is 1 year (depends on products). 

Confirmed the model with our sales engineers, we will send the proforma invoice for you to arrange the payment. After get the payment we will send out the goods by express such as Fedex, DHL.

Normally we can send out the automation parts within 3 workdays, and it takes about 3-7 days for delivering from China to your place (depends on countries).

Rico Automation work with you to determine the correct parts for your needs. You can send a picture of your old part model, our sales engineer can check it well.

Low MOQ is a acceptable, even 1pc.

Yes, after sending the products, we will inform you the tracking number. We send by Fedex, DHL, EMS, Aramex, etc.

T/T bank transfer, Credit Card, Paypal, Pingpong, Western Union, Moneygram, etc.

Our sales engineer will serve you and our technician team are committed to providing excellent customer service and will be glad to assist you with any questions.

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